Returns & Exchanges
We accept returns and exchanges within 30 days of delivery.
Eligibility
Items must be:
- Unworn
- Unwashed
- In original condition
We don’t accept returns for items that are damaged, worn, or altered.
Return Shipping
Customers are responsible for the cost of return shipping unless the item arrived damaged or incorrect.
Exchanges
Need a different size or item? No problem—just reach out and we’ll help set up an exchange (subject to availability).
How to Start a Return or Exchange
Email us at info@rivenandrose.shous with your order number and what you’d like to do, and we’ll take it from there.